What should I do if I want Furever Faithful's aquamation services for my pet that has passed outside of normal business hours?

Outside of our normal business hours, we offer receiving into our care (via pickup & transport OR office drop off) as we are able to. A call in fee would apply (pricing is on our Aquamation Services page). Another option is to keep your pet safe with you until we are open again. Please note, with how gentle the aquamation process is, proper storage is vital if you elect to keep your pet overnight. Pets should be:

- Wrapped in a towel, blanket, or other material

- Stored inside in a cool, dry place (or in cold storage such as a cooler or chiller)

- Kept from access by external parasites such as flies

Depending on the length of time between death and receiving into our care, paw prints and memorial item options may be affected.

What is Aquamation?

Aquamation is the use of water, heat, and salts to cremate your pet through alkaline hydrolysis, rather than using fuel and fire as in traditional cremation. Per the Bio-Response (machine manufacturer) website:

"Aquamation is a method of final disposition that is available for both our human and pet loved ones. The scientific name for this water-based process is alkaline hydrolysis. It is the same process that occurs as part of nature’s course when a body is laid to rest in the soil. A combination of gentle water flow, temperature, and alkalinity are used to accelerate the breakdown of organic materials."

Learn more about it here.

How long will it be before my pet is ready?

We strive to have your pet ready for you in within 1 - 2 weeks. If you have opted for home delivery (when available) of your pet, please allow up to 3 weeks for delivery.

How do I know I got MY pet back?

Many pet families biggest concern surrounding their pet's cremation is if the remains they get back truly belong to their, and only their, pet. Thanks to our dual-triple system of using Rex Veterinary Software aftercare tracking, in tandem with paper charts, as well as personalized metal tags for each pet being individually cremated (returned with your pet's remains), you can rest assured that you will get your pet back. You can find an educational series that details each step of our process throughout a pet's journey with us on our Facebook page.